Getting Started
2 articles
Learning Center
Find an answer. Fast.
Step-by-step how-tos, troubleshooting guides, and onboarding walkthroughs. If you can't find what you need, contact support — we respond within one business hour during weekdays.
Takeoff
1 article
Review & Training
3 articles
Exports
2 articles
Troubleshooting
2 articles
Billing
1 article
Account
3 articles
Estimating
2 articles
Getting Started
Uploading your first plan set
Drag, drop, wait two minutes. Here's what happens during processing and how to verify the takeoff started cleanly.
4 minSwitching between projects efficiently
Power-user shortcuts for moving between projects, pinning favorites, and using the dashboard cards effectively.
3 min
Review & Training
Working through the review queue
Low-confidence takeoff lines land in the review queue. Confirm, reject, or edit them — every decision trains the recognizer.
5 minTraining the symbol recognizer for your trade
The active-learning loop turns every confirm/reject into ground truth. Here's how to accelerate it.
6 minComparing two drawing revisions
Use Drawing Version Compare to see exactly what changed between Issued for Bid and Addendum 4 — page-level + spec-section diffs.
4 min
Exports
Troubleshooting
Account
Setting up two-factor authentication
TOTP and recovery codes. Required on Enterprise plans, optional otherwise.
3 minInviting team members and assigning roles
Owner, Admin, Estimator, Accounting, Field — what each role can and can't do.
4 minAudit log + data export for compliance reviews
Pull a complete activity log for any project. Export to CSV or PDF for SOX, ISO, or customer audits.
4 min
Can't find it?
Three faster paths to an answer
In-app search
Press ⌘K anywhere in the app for instant search across help, docs, and your projects.
Contact support
Email support@omnitakeoff.com or use the in-app chat bubble. Response within 1 business hour during US weekday hours.
Schedule a session
For onboarding or training, book a 30-minute screen-share with a customer success engineer.
Still stuck?
Talk to us. We'll un-stick you.
One-business-hour response during US weekday hours. Most issues are resolved on the first reply.