Service · Custom Integration
Build the integration your enterprise stack needs.
If the shipped integration catalog doesn't cover your stack — proprietary ERP, custom CRM, on-premises document management — our engineering team builds it. Statement of work, scoped engagement, production-grade delivery.
What's included
- Discovery + scoping workshop (30 min)
- Statement of work + fixed-price quote
- Engineering build with code review + monitoring
- Production deployment with error tracing
- Runbook documentation for your team
- First year of maintenance + minor enhancements
What's NOT included
- Reverse engineering of legacy systems without API access (separate consulting)
- Major enhancements after year 1 (renewal contract or separate scope)
Process
How the engagement runs
- 01
Discovery
30-minute workshop with your engineering team. Identify systems, data shapes, auth requirements.
- 02
SOW + Quote
Fixed-price scope. Custom-quoted by complexity in the statement of work.
- 03
Build + Deploy
Iterative delivery — weekly demos, biweekly deployments to staging, production cutover at acceptance.
- 04
Year 1 Maintenance
Quarterly check-ins. Bug fixes + minor enhancements included. Major enhancements scoped separately.
FAQ
Common questions
- Do you sign NDAs?
- Yes, mutual NDA standard before discovery.
- Can we own the code?
- On Enterprise + custom integration tier, you can negotiate code ownership. Standard SaaS terms keep IP with us with perpetual license to use.
Ready for Custom Integration?
Schedule a 30-minute scoping call.
No quotas, no pressure. We'll scope what you actually need and quote it specifically.