- What's the price floor for Enterprise?
- Enterprise pricing is custom-quoted based on seats, integrations, and SLA requirements. Below the Enterprise threshold we typically recommend Professional. Specific entry-points + sample pricing are discussed under NDA during discovery — we don't publish a public floor because the right number depends on your specific scope.
- How long does enterprise procurement take?
- Procurement timing varies a lot by org. Customers with standardized vendor processes can move quickly; large GCs with extensive security review take meaningfully longer. We don't publish specific procurement-timing ranges on this page because they depend heavily on your team's process — we'll align on a realistic timeline during discovery.
- Do you sign mutual NDAs?
- Yes, mutual NDA is standard before discovery + before sharing security docs. We can use your standard NDA or ours.
- What's the difference between Enterprise and Professional?
- Enterprise adds: SAML SSO, SCIM, dedicated CSE, custom SLAs, custom integrations, EU residency option, BAA, and procurement support. Professional has all the product features but uses standard SLA + email support + standard contracts.
- Can we get an air-gapped deployment?
- Air-gapped deployments are possible on a custom Enterprise engagement. Cycle time is meaningfully longer than the standard SaaS deployment, and pricing reflects the engineering work. Email enterprise@ for current scoping; we share specific deployment timelines + customer references under NDA rather than as marketing claims.
- Will you do reference calls with current Enterprise customers?
- Yes, after pilot signoff. We respect customer time, so reference calls happen post-procurement-stage commitment. Customers volunteer for the program; we don't force participation.